Privacy Policy

PRIVACY Policy

  1. Introduction

Sony Wellness Clinic LLC ("Sony Wellness Clinic," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy describes how Sony Wellness Clinic collects, uses, maintains, and discloses information obtained through our website, sonywellnessclinic.com, online forms, electronic communications, and SMS/text messaging programs where applicable.

By using our website, you acknowledge the practices described in this Privacy Policy.

  1. Protected Health Information and HIPAA

Sony Wellness Clinic is a healthcare practice. Certain information collected from patients or prospective patients may constitute Protected Health Information ("PHI") and may be protected under the Health Insurance Portability and Accountability Act of 1996 ("HIPAA") and other applicable federal and New Jersey privacy laws.

This Website Privacy Policy does not replace Sony Wellness Clinic's separate Notice of Privacy Practices, which describes how we may use and disclose PHI and explains patients' rights concerning their protected health information.

Please do not submit highly sensitive medical information through general website contact forms, ordinary email, or SMS/text messages unless specifically instructed by Sony Wellness Clinic to use an approved or secure communication method.

  1. Information We Collect

We may collect information that you voluntarily provide when you interact with our website or communicate with Sony Wellness Clinic.

  • Contact Information: Name, telephone number, email address, mailing address, and similar contact information.
  • Appointment and Inquiry Information: Information you provide when requesting an appointment, consultation, information about services, or assistance.
  • Health-Related Information: Information you voluntarily provide concerning services or treatments you are interested in or information submitted in connection with your care.
  • Payment and Transaction Information: Information necessary to process payments or transactions, where applicable.
  • Mobile Information: Your mobile telephone number and SMS/text-message consent preferences.
  • Website and Device Information: IP address, browser type, device information, pages viewed, referring pages, and other website usage information that may be collected automatically.
  1. SMS/Text Messaging and A2P Compliance

If you voluntarily provide your mobile telephone number and affirmatively opt in to receive text messages from Sony Wellness Clinic, you consent to receive SMS/text communications in accordance with the consent you provided.

Messages may include appointment confirmations and reminders, scheduling communications, practice updates, patient service communications, wellness information, and promotional or marketing communications when you have consented to receive them.

Mobile Information Privacy Commitment: Mobile telephone numbers, SMS opt-in information, and SMS consent will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.

We may disclose information to service providers that assist us in delivering SMS communications when necessary to provide the messaging service, subject to appropriate privacy and security requirements.

Opt-Out: Reply STOP to discontinue SMS messages.
Help: Reply HELP or contact Sony Wellness Clinic for assistance.
Message frequency may vary. Message and data rates may apply.
Consent to receive marketing text messages is not a condition of purchasing services from Sony Wellness Clinic.
Carriers are not liable for delayed or undelivered messages.

  1. How We Use Information

Sony Wellness Clinic may use information collected through our website to respond to inquiries; coordinate appointments and consultations; provide requested services; communicate with patients and prospective patients; send appointment reminders and administrative communications; process transactions; maintain and improve the website; analyze website performance; protect against fraud, misuse, or security threats; comply with legal requirements; and maintain appropriate business and healthcare records.

Where HIPAA applies, Sony Wellness Clinic uses and discloses PHI in accordance with applicable law and its Notice of Privacy Practices.

  1. Information Sharing and Disclosure

Sony Wellness Clinic does not sell personal information. We may disclose information to service providers that perform services on our behalf; healthcare providers or other parties involved in your care when permitted or required by law; government agencies, regulators, courts, or law enforcement when legally required; or as reasonably necessary to protect the rights, property, safety, or security of Sony Wellness Clinic, our patients, website users, or others.

Information may also be transferred as part of a legitimate business transaction, such as a merger, acquisition, restructuring, or transfer of business assets, subject to applicable privacy requirements. When a third-party service provider qualifies as a Business Associate under HIPAA, appropriate contractual safeguards will be used where required.

  1. Data Security

Sony Wellness Clinic uses reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. Where information constitutes PHI, additional safeguards may apply under HIPAA and other applicable healthcare privacy and security requirements.

No website, electronic transmission, email system, text-message system, or electronic storage method can be guaranteed to be completely secure.

  1. Cookies, Analytics, and Website Tracking Technologies

Our website may use cookies and similar technologies to operate the website, understand how visitors use it, improve functionality, maintain security, and measure website performance. These technologies may collect information such as IP address, browser and device information, pages visited, time spent on pages, referring website, and general website interaction information.

Users may be able to limit cookies through their browser settings. Disabling certain cookies may affect website functionality.

  1. Third-Party Websites and Services

Our website may contain links to websites, products, financing providers, pharmacies, skincare companies, or other services operated by third parties. Sony Wellness Clinic is not responsible for the privacy practices, security, or content of independent third-party websites. We encourage users to review the privacy policies of third-party websites before providing personal information.

  1. Your Privacy Rights

Depending on the nature of the information and applicable law, you may have rights concerning your personal information, including the ability to request access, correction, amendment, restriction, or other appropriate action.

Patients have additional rights regarding PHI under HIPAA and Sony Wellness Clinic's Notice of Privacy Practices. These may include access to medical records, amendment of health information, accounting of certain disclosures, requests for restrictions, confidential communications, obtaining a paper copy of the Notice of Privacy Practices, and filing a privacy complaint.

  1. Children's Privacy

Sony Wellness Clinic's website is not intended to knowingly collect personal information directly from children in violation of applicable law. If we learn that personal information from a child has been collected improperly through our website, we may take reasonable steps to delete or appropriately handle that information.

  1. Data Retention

Sony Wellness Clinic retains personal information for as long as reasonably necessary to provide services, maintain appropriate business and healthcare records, meet legal and regulatory requirements, resolve disputes, enforce agreements, and protect the practice and its patients. Medical records and PHI may be subject to separate healthcare record-retention requirements.

  1. Privacy Complaints

If you believe your privacy rights concerning PHI have been violated, you may contact Sony Wellness Clinic. Patients may also have the right to file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, as described in Sony Wellness Clinic's Notice of Privacy Practices.

Sony Wellness Clinic will not retaliate against an individual for filing a privacy complaint or exercising a legally protected privacy right.

  1. Changes to This Privacy Policy

Sony Wellness Clinic may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or applicable legal requirements. When changes are made, the revised policy will be posted on our website with an updated "Last Updated" date.

  1. Contact Sony Wellness Clinic

Questions concerning this Website Privacy Policy or our privacy practices may be directed to:

Sony Wellness Clinic LLC
Attn: Privacy Contact / Nagavalli Thiruvalluvan, DNP, APN, NP-C
32 Wernik Place, Suite F
Metuchen, NJ 08840
Phone: (732) 487-5692
Website: sonywellnessclinic.com

Last Updated: August 10, 2026